ProductseQMS
 
Banking Finance
Travel Technology
Agri-Warehousing
Compliance
Management
eDocument Management
eCallibration Management
eContinuous Improvement
eAudit Management
eComplaint Management
eMinutes of Meeting
eDrawing Management
 
Geology and Mining
eSchool 3C
 
 
The process of analyzing and dealing with complaints from customers. Complaint system is a set of procedures used in organizations to address complaints and resolve disputes. The system manages both internal as well as external complaints.
 
Features:
Customer complaint capturing (Internal and External).
Complaint identification (Complaint / Service Request)
Flexible user workflow based Approval process.
Why – Why and root cause analysis
Task Assignment
CAPA Actions (Corrective and preventive actions)
Dashboard and reports.
Alerts through e- mail while system flows through different stages.
Reminder & Escalation
 
Back
 
 
© 2014. All Rights Reserved
by Puratech Solutions (I) Pvt. Ltd.
HOME ABOUT US PRODUCTS IMPLEMENTED PROJECTS ORANGE FACTORI SERVICES NEWS & EVENTS CAREERS REACH US